What our customers are saying
The following comments are reviews of our products and our services from both this site and our Green Gem Etsy store. We strive to provide top quality products and customer service. Take a moment to read what our customers have to say about their Green Gem shopping experience. Want to read all about it at Etsy? Go here.
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Started off with amazing customer service and a personal thank you email
If there were more than 5 stars, the Herkimer Diamond Crystal, the ring and seller would be getting them. There was a mix up with my order. Bob offered me a credit which was more than double the value of what I spent. I chose another beautiful Herkimer Crystal and a ring. And I also received an extra free Herkimer crystal as a gift. Wonderful communication from beginning to end and very rapid service. The ring is stunning. I will be recommending you to friends and family. This is one of the most professional and honest vendors I have ever dealt with. Thank you Bob and Jenny.
My ring is so beautiful I just can’t take it off
This is one of the most professional and honest vendors I have ever dealt with. The teardrop shaped Herkimer diamond pendant is far more beautiful than I expected. I can't recommend these folks highly enough !!!
Absolutely love this necklace super well made and glamorous- I've been wanting a jetliner diamond and this is the upscale version!!
Jen and Greengem came through once again. Those who have purchased from them already know how great they are as jewelers and people. To those who have not - look no further when it comes to jewelry. People who know me, know how particular I am when it comes to quality and service and Jen absolutely blows me away every time I purchase something whether already made or custom, like this piece. They produce fantastic jewelry at great prices and above all they all great people. Buy with absolute confidence.
As always a beautiful ring, I love the colors in it and how sparkly and faceted it is! I will post a picture very soon :) Thank you for making this a custom order and adjusting some things so it fits my personal style more, that is so kind of you! I just love your gems and jewelry and I plan to buy many more over the years!
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This is the 8th piece that I have ordered. I can't say enough- the quality of workmanship is exquisite. Excellent customer service, great communication every step of the way‼️
Ordered a wedding set to in celebration of 30 years with the same guy. I spent two years deciding on the stones I wanted other than the traditional diamonds. Metaphysical properties were just as important as the aesthetics. Bob and Jennifer were quick to respond to my emails and keeping me in the loop on when to expect my rings.
Received my rings today, and they were just as beautiful in person as on the website. Thank you everyone at Green Gem.
Thank you so much for my rings they absolutely gorgeous. The one I have on my finger at the moment I can't stop staring at it has me entranced and my man was so romantic getting down on one knee to give it to me. The design is just lovely. So thank you again. Best wishes Sam☺️☺️